Basilissa Properties

Privacy Policy

Effective Date: May 9, 2026

At Basilissa Properties (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of our clients, residents, applicants, property owners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our residential management and leasing services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information through our website, leasing applications, resident portals, service inquiries, and communications with us.

Personal Information

This may include:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Employment information
  • Government-issued identification information
  • Rental history
  • Payment and billing information
  • Emergency contact details
  • Any documents submitted during leasing or property management processes

Non-Personal Information

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage activity
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Provide property management and leasing services
  • Process rental applications and resident requests
  • Communicate regarding properties, maintenance, or account matters
  • Verify identity and eligibility
  • Process payments and billing
  • Improve website performance and user experience
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Property owners and management personnel
  • Payment processors
  • Maintenance vendors and contractors
  • Background screening providers
  • Insurance providers
  • Legal, accounting, or compliance professionals
  • Government agencies when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

4. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand website traffic patterns.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or misuse.

While we strive to use commercially acceptable security measures, no electronic transmission or storage system can be guaranteed as completely secure.

6. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill operational purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

7. Third-Party Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content, or security of third-party websites.

8. Fair Housing & Equal Opportunity

Basilissa Properties is committed to compliance with all applicable fair housing laws and regulations. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any protected classification under applicable law.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain communications

Requests may be submitted using the contact information below.

10. Children’s Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will become effective immediately upon posting to the website. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact Information

For questions regarding this Privacy Policy or requests concerning your information, please contact us through the provided contact method.

Email: privacy@basilissaproperties.com